How a move runs
Look first, write it down, then lift something
There is nothing clever about it. A survey, a written scope, protection down before
anything is carried, and the same crew from the first box to the last. Almost every
complaint anybody has about a removal firm is one of those four missing.
The county
Five kinds of property, one county
Northamptonshire is not one housing stock. A boot-and-shoe terrace in Rushden, a stone
cottage outside Oundle and a four-bed on a Corby estate need different crews, different
vehicles and different amounts of time — and quoting them the same way is how a firm
ends up asking for more at the door.
- Terraced streets
- Ironstone villages
- New-build estates
- Stone lanes
- Town centres
Across the county The order of things
Six steps, and the first one is not lifting
- 1 Survey
- 2 Written quote
- 3 Pack & protect
- 4 Load
- 5 Drive
- 6 Set down
The survey is the one people want to skip and the one that decides everything else. It
takes very little of your time and it is the only reason a written quote can be firm.